Rental Terms and Conditions
THIRD KAGURA acknowledges the Traditional Owners of Country across Australia, and pays our respects to Elders past, present, and emerging.
These Terms and Conditions govern the short-term rental of equipment by THIRD KAGURA Pty Ltd ("THIRD KAGURA", "we", "us", "our") through djaudio.au. They are read together with our Cancellation Policy and Privacy Policy.
01Scope of Equipment Rental
THIRD KAGURA provides short-term rental of DJ, audio, lighting, and related event equipment ("Equipment") to clients ("Client", "you").
Equipment rental services may be provided independently or in conjunction with booking, agency, or event services, unless otherwise agreed in writing.
02Booking and Provisional Holds
Equipment availability may be provisionally held upon request. A booking is not confirmed until payment (including any required deposit or bond) is received and confirmed by THIRD KAGURA.
We reserve the right to release provisional holds if payment is not completed within the specified timeframe.
03Payment Terms
The booking flow is: quote → payment (rental fee in full, which confirms the booking) → service. All rental fees must be paid in full at the time of booking unless otherwise agreed in writing.
Accepted payment methods include bank transfer and credit card. Processing fees may apply depending on the payment method.
Failure to complete payment may result in cancellation of the booking.
04Cancellation Policy
(1) Client Cancellations
The deposit means the advance portion of the rental fee — not the security bond (§5). Two tiers apply:
- Before the rental start date: 50% of the deposit forfeited (50% refundable, subject to any payment-processing fees).
- On the rental start date, or no-show: 100% of the deposit forfeited (no refund).
Full detail — including force majeure and rescheduling — is set out in our Cancellation Policy. Where the equipment or service is non-standard or carries non-recoverable third-party costs, different conditions may apply and will be confirmed in writing before contract finalisation.
(2) Force Majeure
In cases of force majeure — including but not limited to severe weather, accidents, illness, or events beyond reasonable control — THIRD KAGURA may offer rescheduling at its discretion. Refunds are not guaranteed. See the Cancellation Policy for the client-side and provider-side detail.
05Security Bond
A security bond of AUD 200 or more may be required prior to equipment release. The bond may be held as a pre-authorisation or charged amount and is intended to cover loss, damage, late return, or improper use of the Equipment.
The bond is independent of the cancellation fees in §4. If you cancel before the equipment is released, the bond is refunded in full. Otherwise the bond is released after the Equipment is returned on time and in acceptable condition, subject to bank processing times.
06Use, Care, and Responsibility
The Client is fully responsible for the Equipment from the time of delivery or pickup until it is returned and accepted by THIRD KAGURA.
The Client must ensure:
- Proper handling and operation of the Equipment
- A safe, dry, and suitable environment
- Adequate power supply and setup conditions
Outdoor use
Equipment must remain in a weatherproof area away from dust, mud, mildew, rain, dampness, wind or snow. Outdoor use is at the Client's sole risk and may require additional protective gear (covers, generator, gazebo) at the Client's cost.
Venue access
Delivery is made to the ground floor, front door, or accessible loading area only. The Client is responsible for arranging access — stairs, lifts, narrow passages, security clearance, parking permits, or after-hours entry. THIRD KAGURA may decline delivery, or charge additional fees, if access has not been pre-arranged or is unsafe.
07Damage, Loss, and Liability
The Client is liable for all loss, theft, damage, or deterioration of the Equipment, including indirect or consequential loss or damage, regardless of cause.
Repair or replacement costs will be charged to the Client. If such costs exceed the security bond, the remaining balance must be paid by the Client.
08Late Returns and Cleaning
Late returns are charged at the daily rental rate of the Equipment, or AUD 50 per day, whichever is greater. Charges accrue until the Equipment is returned and accepted.
Failure to return Equipment on time may result in capture of the security bond and additional charges.
Equipment returned in unacceptable condition (excessive dirt, residue, missing accessories, water exposure) incurs a cleaning fee of AUD 200, deducted from the security bond.
09Right to Refuse or Terminate Rental
THIRD KAGURA reserves the right to refuse delivery, suspend, or terminate the rental without refund if:
- Unsafe, illegal, or hazardous conditions are present
- Equipment is at risk of damage or misuse
- Aggressive, violent, or inappropriate behaviour occurs
10Limitation of Responsibility
To the maximum extent permitted by law — and subject always to the Australian Consumer Law guarantees that cannot be excluded — THIRD KAGURA shall not be responsible for:
- Event outcomes or interruptions
- Indirect or consequential losses
- Loss of profit, reputation, or opportunity
11Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales.